UX Writer

General information

Experience Level

Middle/Senior

Work Location

Quang Trung, Cửa Nam, Hà Nội

Office Location

Quang Trung, Cửa Nam, Hà Nội

Employment Type

Fulltime

Salary

Upto 27M

Application Deadline

15/08/2026

Job Description

  • Develop and optimize UX Content for the Letter of Credit (LC) product for Corporate Customers.
  • Translate complex Trade Finance processes into clear, concise, and consistent user-facing content.
  • Collaborate with UX Researchers, Designers, POs, and Business teams to ensure content meets user needs and business requirements.

Our key skills

  • Banking
  • English

Job Requirements

  • 3+ years of experience in UX Writing/Content Design, preferably in Digital Banking, Trade Finance, or B2B/Enterprise products.
  • Proficient in Vietnamese and English, with the ability to understand banking documents, regulations, and financial terminology.
  • Experience creating content for complex business flows, ensuring clarity, consistency, and compliance with the platform’s content standards and terminology.
  • Experience with Trade Finance products such as Letter of Credit (LC), Bank Guarantee (BG), or similar Corporate Banking products is preferred.
  • Ability to work independently and collaborate effectively with Designers, POs, and Business teams; portfolio demonstrating UX Writing experience for complex digital products is preferred.